Privacy Policy

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PRIVACY POLICY

The privacy policy should explain how you intend to use, how you collect and share any personal information and works as a legal document that protects both companies and consumers.

• Type of Information Collected: Detail the specific types of personal information you collect from customers (e.g., name, email address)
• How Information is Collected: Explain the methods used to collect customer data.
• Purpose of Data Collection: Specify the reasons for collecting customer information and how it will be used.
• Data Sharing: Disclose whether customer data will be shared with third parties or not, and under what circumstances. You should also state that “SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.”
• User Rights: Inform customers of their rights regarding their personal information, such as the right to access, update, or delete their data.

TERMS AND CONDITIONS 

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document.

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Pet Chauffur, you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Conversational

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Pet Chauffur in the following ways:

• Verbally, during a conversation
• When clients message us first

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary